Videos

I’ll show you how to reinstall macOS using macOS Recovery. First, make sure your Mac is plugged in, connected to the Internet, and turned off; if possible, use a wired keyboard.

For Apple silicon Macs, press and hold the power button until startup options appear, then choose Options → Continue.

For Intel-based Macs, turn on the Mac and immediately hold Command‑R (or other recovery keys) until recovery utilities load.

When Recovery opens, choose Reinstall macOS, follow the on‑screen prompts, wait for installation to finish, then restart and sign in to your account.

Back up important files beforehand if possible.

100-word first-person summary (step-by-step, no timestamps)
I’ll walk you through Mail categories so you can find important email faster. First, open Mail on your iPhone, iPad, or Mac.

Tap or click Primary, Transactions, Updates, or Promotions to switch views, or open All Mail to see every message.

To move a sender, swipe (or control‑click) a message, choose More → Categorize Sender, pick a category for that sender, and confirm.

To change behavior, open More → About Categories to learn how Mail sorts messages, or turn off Show Mail Categories to use List View.

To undo changes, scroll to Reset Manual Categorization at the bottom and confirm.

I’ll guide you through making a Contact Poster on your iPhone. First, open Messages (or Contacts) and tap Edit, then Name & Photo.

Next, tap Add or Customize, choose Photos or Memoji, select and crop a circular image, then pick a color filter and tap

Next. After that, tap your name to choose a font, adjust weight and color with the sliders, and preview styles by swiping.

When satisfied, tap Update, enable Name & Photo Sharing, choose Share Automatically or Ask Each Time, and finally tap Done to save and share your Contact Poster, then preview it across your apps.

I’ll show you how to create and send an event with Apple Invites. First, open the Apple Invites app or visit iCloud.com and tap Add or Create Event.

Next, tap Add Background and choose a photo, use the Camera, or try Image Playground. Then enter an Event Title, pick a font, and press Return on the keyboard. After that, set the Date and Time and tap Done.

Next, add a Location or choose your current place and give it a custom name.

Finally, review the details, invite guests, and send the invitation — anyone can join, even without an Apple device right away.

I’ll show you how to add Ambient Music to Control Center so you can relax or focus.

Open Control Center, tap the Add button at top-left, then tap “Add a Control” and scroll to Ambient Music. Choose one mode — Sleep, Chill, Productivity, or Wellbeing — and tap it to add.

To pick or change a playlist, tap the Ambient Music control, then tap the playlist name and select your favorite, like Laidback Lo‑Fi.

Tap outside the menu to save, then tap an empty spot in Control Center to finish. Now tap the control anytime to play your chosen ambient.

I’ll walk you now through resetting your Mac login password. First, restart your Mac and try signing in again, checking Caps Lock and any on-screen lockout message.

If FileVault is enabled and you still can’t sign in, click the question mark beside the password field and choose the reset message to launch Recovery Assistant.

Enter your Apple ID email and password, then type the verification code sent to a trusted device.

Select the user account to reset, create a new password (remember case sensitivity), re-enter it to confirm, and follow the prompts to restart and sign in with your new password.

I’ll walk you through changing your Apple Account primary email on your iPhone or iPad. Open Settings and tap your name, then choose Sign In & Security.

Tap the current primary email, then turn off Primary Email to keep it associated while choosing a different primary address, or tap Remove from Account to delete it.

If only an iCloud email is linked, choose Change Email Address instead. Confirm by tapping Remove from Account, enter your iPhone passcode, and follow prompts to add a new primary email.

Finish by verifying the new address — that’s all, and you’re done. Expect confirmation email.

I’ll show you how to change your iPhone passcode and enable Stolen Device Protection. Open Settings, then tap Face ID & Passcode on Face ID devices or Touch ID & Passcode on Touch ID devices.

Enter your current passcode, scroll to Change Passcode, enter the new passcode, and re-enter it to confirm.

Next tap Review Access to check apps and permissions that may allow access to your data, use Reset All to clear those settings if needed, or choose More Options to adjust individual items.

Finally, enable Stolen Device Protection in Security settings for extra peace of mind.

I’ll show you how to add or remove a device from AppleCare One on iPhone or iPad. First open Settings and tap AppleCare & Warranty, then follow the prompts to subscribe or sign in to your AppleCare One plan.

Next, choose Manage Plan, tap Add Device to include an eligible iPhone, iPad, or Apple Watch (you can have up to three covered) or tap a device and choose Remove to free a slot.

If you trade in a covered device and upgrade with Apple, the new device usually joins your plan automatically. Finish by confirming changes and checking your plan details.

I enable two‑factor authentication on my Apple Account to add extra security: when I sign in on a new device I enter my password, then I get a six‑digit verification code sent to my trusted devices or phone number.

I tap Allow on a trusted device or view the code sent by SMS, type the six‑digit code into the new device to verify it, and confirm the sign-in. I only need to do this once per device.

If I lose access to trusted devices, I update my trusted phone number immediately to avoid lockout and keep account recovery contacts too.